Legal
Privacy Policy
Effective Date: May 25, 2026
KairosIQ AI, Inc. is committed to protecting the privacy of our users, subscribers, and the consumers who interact with our platform.
Your Data Stays Yours
We never sell personal information to third parties. Your client relationships are not our product.
Private Cloud AI
All data processed within our own secure environment. Client information is never sent to third-party AI providers.
You Control Your Data
Access, correct, delete, export, or opt out at any time. Contact privacy@kairosiq.ai to exercise your rights.
1. Information We Collect
Information You Provide
- Account information (name, email, phone, license number)
- Property search criteria and preferences
- Communications through our AI chat service
- Documents uploaded for analysis
- Payment information (processed by Stripe — we do not store card numbers)
Collected Automatically
- Search queries and property browsing patterns
- AI interaction data (questions asked, recommendations received)
- Device and browser information
- IP address and approximate location
From Third Parties
- MLS listing data (from your regional MLS, under licensed access)
- County public records (deed transfers, assessed values, ownership)
- Email data (only when you connect your Gmail or Outlook account)
2. How We Use Your Information
AI Model Training
We train proprietary AI models using de-identified, aggregated data patterns. Individual conversations and personal information are never used in raw form. All training data is anonymized and aggregated before use. Our models are trained on our own private infrastructure — your data never leaves our secure environment. You may opt out by contacting privacy@kairosiq.ai.
3. AI and Automated Decision-Making
Property Matching
AI analyzes preferences to suggest relevant properties
Lead Classification
AI categorizes contacts by relationship type and engagement level
Compliance Auditing
Every recommendation is audited for Fair Housing, ADRE, and NAR Code of Ethics compliance
Predictive Analytics
Market trend predictions based on MLS and county data
Your Rights: You can opt out of AI processing, request human review of decisions, and access explanations of how recommendations are made. All AI recommendations can be reviewed by human agents.
4. Private-Cloud Infrastructure
Unlike consumer AI platforms, KairosIQ operates on private-cloud infrastructure:
- ✓Data processed within our own secure environment
- ✓Client information never sent to third-party AI providers
- ✓All AI inference runs on internally-hosted models
- ✓AI conversations not accessible to outside parties
- ✓PII de-identified before any AI model interaction
5. Information Sharing
We share your information only in these circumstances:
- Real Estate Agents: When you request to contact an agent about a property
- Lending Partners: When your agent is sponsored by a lender, with RESPA disclosures
- Service Providers: Companies that help operate our platform (under strict confidentiality)
- Legal Requirements: When required by law or to protect rights and safety
We never sell your personal information to third parties for marketing purposes.
6. Data Security
Encryption
- ✓TLS/SSL for all data transmission
- ✓AES-256-GCM for stored data
Infrastructure
- ✓SOC 2 Type II certified cloud
- ✓24/7 threat monitoring
- ✓CASA Tier 2 certified (9.7/10)
Access Controls
- ✓Role-based database access
- ✓Zero hardcoded credentials
- ✓10-year compliance record retention
7. Your Privacy Rights
Access & Port
Request a copy of your personal information or receive your data in a portable format.
Correct & Update
Update inaccurate or incomplete information in your account at any time.
Delete & Restrict
Request deletion of your account and associated data, or limit how we process your information.
To exercise these rights, contact privacy@kairosiq.ai
KairosIQ AI, Inc. · 2700 S Gilbert Rd Suite 5, Chandler, AZ 85286 · privacy@kairosiq.ai